Privacy Policy
At SIAN Hospital, we treat your personal health information with the highest level of confidentiality. We never share your data with third parties — your trust is our foundation.
🔒 Our Commitment: SIAN Hospital does not sell, rent, or share any personal health information with third parties for marketing or any other purposes. Your data is used solely to provide you with the best possible healthcare.
Information We Collect
To provide you with quality healthcare services, we collect certain personal information that you voluntarily provide when you:
- Book a consultation through our website or WhatsApp
- Complete the online booking form (name, age, gender, weight, height, symptoms, medical history)
- Communicate with our doctors or support team
- Make a payment via JazzCash, EasyPaisa, or bank transfer
We only collect information that is necessary for your consultation, diagnosis, and treatment. This may include health-related data such as symptoms, past medical history, current medications, and other clinical details.
How We Use Your Information
Your information is used exclusively for:
- Connecting you with the most suitable doctor for your condition
- Conducting virtual consultations and follow-up care
- Processing payments securely
- Improving our services and patient experience
- Complying with legal and regulatory obligations
Data Security — End-to-End Encrypted
We take data security seriously. All personal and health information is stored on secure servers with industry-standard encryption protocols. Access to patient data is strictly limited to authorized healthcare professionals and administrative staff who need it to deliver care.
We use end-to-end encryption for all online communications, including WhatsApp messaging, to ensure that your conversations with doctors remain private and protected.
✅ No Third-Party Sharing: SIAN Hospital does not share your personal health information with any third party, except when required by law (e.g., court order) or with your explicit written consent. We never sell or rent your data.
Data Retention
We retain your personal and health information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When no longer needed, we securely delete or anonymize your data.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for data processing at any time
To exercise these rights, please contact us at sianhospitalpk@gmail.com.
Cookies and Tracking
Our website uses minimal cookies solely for functionality (e.g., form progress, language preference). We do not use third-party tracking cookies for advertising or analytics. You can manage cookie preferences in your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page with the effective date.